8b77's Privacy Policy
How your personal information is collected, stored, and used — 8b77's full privacy policy is clearly described here.
Policy Overview
8b77 is a trusted online gaming platform in Bangladesh. We take the privacy of our users very seriously. This privacy policy ("Policy") explains what information we collect when you use 8b77's website, applications, or services, how that information is used, who it may be shared with, and what your rights are.
Before reading this policy, please note: by using the 8b77 platform, you are agreeing to the terms of this policy. If you disagree with any part of this policy, please stop using our services. For any questions, contact our support team.
1 Information We Collect
Creating an account, carrying out financial transactions, or conducting gaming activity on the 8b77 platform requires the collection of various types of information. This information is collected in a fully lawful and transparent manner.
1.1 Information You Provide Directly
When you start using our services, the following information is collected:
- Full name, date of birth, and nationality
- Valid mobile number and email address
- National ID (NID) or passport details (for identity verification)
- Financial transaction details — information related to bKash, Nagad, Rocket, or bank transfers
- Your chosen password (stored in encrypted form, never in plain text)
1.2 Automatically Collected Information
When you visit our platform, certain information is recorded automatically:
- IP address and device type
- Browser type, language, and operating system information
- Session duration on the platform and pages visited
- Login and logout times
- Gaming activity logs — bet amounts, play history, etc.
1.3 Information Received from Third Parties
We may sometimes receive certain information about you through payment providers or identity verification agencies. This information is used solely to ensure your account's security and to prevent financial fraud.
2 Purpose of Data Use
8b77 uses your information only for specific, legitimate purposes. We do not use your personal information for any unreasonable or unethical purpose.
2.1 Service Operations & Improvement
- Creating, managing, and verifying your account
- Accepting deposits, processing withdrawals, and completing financial transactions
- Personalizing the gaming experience and improving platform performance
- Diagnosing and resolving technical issues
2.2 Security & Compliance
- Preventing unauthorized access to accounts
- Preventing fraud, money laundering, and other financial crimes
- Enforcing responsible gaming policies — monitoring excessive gaming and applying limits
- Age verification — ensuring access only for those aged 21 or above
2.3 Customer Support
- Providing assistance via live chat and email ([email protected])
- Handling complaints and resolving disputes
- Sending bonuses, rewards, and promotional offers
2.4 Analytics & Research
We use data for aggregated and anonymized statistical analysis, which helps us improve platform performance and the user experience. No personal identity is revealed in this analysis.
3 Data Storage & Security
8b77 has put in place industry-standard technical and administrative measures to protect your information. Our security framework is regularly reviewed and updated.
3.1 Technical Security Measures
- SSL (Secure Socket Layer) encryption — all data between your browser and our servers is encrypted
- Sensitive data (passwords, payment details) is protected with advanced hashing algorithms
- Firewall and intrusion detection systems
- Regular security audits
3.2 Data Retention Period
How long we retain your information depends on the type of data and legal requirements:
- While your account is active — all related information will be retained
- After account closure — financial and transaction data will be kept for a specified period in accordance with applicable law
- Information required to meet legal obligations will be retained for the designated period
3.3 Restricted Access
Only authorized 8b77 staff can access your personal information, and only when necessary for providing services. Our staff take a pledge to maintain confidentiality.
4 Sharing Data with Third Parties
8b77 does not sell or commercially rent your personal information. However, information may be shared with specific third parties as needed to operate our services.
4.1 Payment Processors
The necessary financial information is shared with the relevant payment providers for bKash, Nagad, Rocket, and bank transfer services. This sharing is solely for the purpose of completing transactions.
4.2 Identity Verification Services
Minimum necessary information may be shared with trusted third-party identity verification services for account verification, age confirmation, and fraud prevention.
4.3 Game Providers
Game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive certain session data to operate their gaming systems. However, your personal identity information is not shared with them.
4.4 Legal Obligations
We may be required to provide your information to the relevant authorities in response to court orders, lawful requests from law enforcement agencies, or to meet applicable legal requirements.
5 Cookies & Tracking Technologies
8b77 uses cookies and similar tracking technologies to improve your browsing experience and ensure platform functionality.
5.1 Types of Cookies We Use
- Essential cookies: These are necessary for the platform's core functionality — maintaining login sessions, security verification, etc. Without these cookies, the platform will not work properly.
- Functionality cookies: These cookies are used to remember your preferences (language selection, gaming settings).
- Analytics cookies: Anonymous statistics are collected to understand how users interact with the platform.
- Security cookies: Help detect fraud and unauthorized access.
5.2 Cookie Controls
You can control or disable cookies by changing your browser settings. However, disabling essential cookies may cause some parts of the platform to not work properly. Each browser manages cookies differently — refer to your browser's help section for guidance.
6 Your Rights
As a user of 8b77, you have several important rights over your own personal information. We respect these rights and are committed to helping you exercise them.
6.1 Right to Know
You can find out what information we hold about you. Through a written request, you can receive a copy of your stored information.
6.2 Right to Correction
If the information we hold about you is incorrect or incomplete, you can contact our support team to have it corrected. Due to identity verification security, some changes to core information may require additional verification.
6.3 Right to Request Deletion
In certain circumstances, you may request that your personal information be deleted. However, some information may be required to be retained due to financial transaction records and legal obligations.
6.4 Right to Object to Processing
You may object at any time to the use of your information for marketing purposes. If you make this request, we will remove you from promotional communications.
6.5 How to Exercise Your Rights
To exercise any of the above rights, email [email protected] or use our 24/7 live chat service. We will process your request as quickly as possible.
7 Children's Privacy
8b77 is strictly not intended for anyone under the age of 21. We do not knowingly collect information from any minor.
An age verification process is followed at the time of account registration. If we learn that a minor has created an account using false information, that account will be closed immediately and all related information will be deleted.
If you believe a minor is using this platform, please notify us immediately at [email protected]. This platform is for those aged 21 and above only.
8 International Data Transfers
8b77 is an international platform and our servers and service infrastructure may be located in various countries. As a result, your information may be stored or processed outside of Bangladesh.
For any international data transfer, we ensure that the information is held under protective measures consistent with this privacy policy. We use necessary contractual safeguards to keep your information secure.
When you use 8b77's services, you are considered to have consented to this type of international data processing.
9 Policy Changes
8b77 may update this privacy policy from time to time. Reasons for changes may include: changes in laws and regulations, technological improvements, launch of new services, or changes in business processes.
If there are significant changes to the policy, we will notify you in the following ways:
- Displaying a notice on the platform
- Sending a message to your registered email address
- Changing the "Last Updated" date at the top of this page
Continued use of the platform after any changes will be considered as your agreement to the new policy. Therefore, it is recommended that you review this page regularly.
10. Contact
10 Privacy Contact
If you have any questions, comments, or concerns about this privacy policy — or if you wish to exercise your data-related rights — please contact us.
Our dedicated privacy team takes your requests seriously and tries to respond as quickly as possible.
- Email: [email protected]
- Live Chat: Available 24/7, in Bengali and English
Need help?
If you have any questions about the privacy policy or your account information, the 8b77 support team is always ready. Email us: [email protected] or use live chat.